Page Comparison

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The purpose of this walkthrough is to show you how to process a Void inside the Webforce Thiio CRM

Pre Requisites:

• WF Thiio account

• Reason to Void

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vimeo-playeralignmiddleheight360Orders that are voided must be done within the first 24 hours of the order being placed 

• Who can take this action? 

  • Customer service role

  • Admin role

  • Sales manager role

  • Super admin role 

• On the left side menu click Orders and then click the order #. 

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• This screen will appear with all order and customer information.Click the three dots in the right lower corner and click void

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• You will be able to see the order marked void on the orders screen. 

Check List:

• Webforce Thiio account

• Reason to Void