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  1. After granting the required permissions, you can use the "Sync Products" option. Upon completion of the synchronization process, you will receive a notification.

  2. In the Settings panel, there is an option to enable the sync status of products. If this option is active, when you use the "Sync Products" feature again or receive a webhook from Shopify, your Selling Channels configuration will be replaced by the configuration from Shopify.

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Sync Customers

To synchronize your customers registered in Shopify with our CRM, you'll need to ensure that you have the necessary API Access scope on Shopify to view or manage orders(read_orders) and customers(read_customers).

In this panel, you can select an optional range of dates to get your customers from the orders on Shopify, all orders from customers are set as notes in customer.

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Abandoned Checkout

We have a background process to retrieve all abandoned checkouts, enabling us to reach out to customers and explore additional opportunities for completing a sale. For that, need to have the API Access scope on Shopify to view or manage orders, transactions, fulfillments, and abandoned checkouts, with the option for read_orders.

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