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The purpose of this walkthrough is to show you how to process a refund. inside the Webforce Thiio CRM

 

Pre Requisites:

  • WF Thiio account

  • Order number

  • Reason for refund

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Easily process refunds with this walkthrough 

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  • This screen will appear with all order and customer information.Click the three dots in the right lower corner and click refund

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  • Once you click refund you will be brought to this screen: 

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  • If all information looks correct, click refund. This will begin the refund process within the system. 

Check List:

  • Log in to WebforceThiio

  • Order number

  • Reason for refund