How to Cancel Subscriptions

Owned by Carlos Lizaola
Last updated: Dec 20, 2023 by Jonathan Villarreal (Unlicensed)
2 min read

How to Cancel Subscriptions

 

Purpose:

The purpose of this walkthrough is to help you cancel a subscription for a customer once an order has been previously refunded.

 

Pre Requisites:

  • Customers name or email

 

1.-Go to the customer's profile

 

2.-Click on the subscriptions tab in order to open the subscriptions drawer

mceclip3.png

 

 

3.-Click on the options menu (three dots) from the desired subscription and select cancel

 

4.-Confirm the operation Once the subscription has been canceled, an email is sent to the customer notifying the subscription is canceled

 

Checklist:

  • Customers name or email whose subscription you are canceling