Set up upgradable products

Purpose:

If you're looking to boost customer engagement and revenue generation within the Thiio platform, setting up Exigo’s upgradable products can be a game-changer. This feature enables customers to seamlessly upgrade their purchased products through upsells or checkouts based on an order, enhancing their experience and encouraging them to invest in higher-tier offerings. In this guide, we'll walk you through configuring Exigo upgradable products within Thiio, ensuring you provide your customers with an enticing and user-friendly upgrade experience.

Pre Requisites

 

  • Go to Products and Edit on the product.

  • Go to Metadata.

  • Add a new metadata record.

  • For the key, use upgradable_product, and in the value field, put anything. In this example, we are using new_member. Then click on save.

  • To include other products within the same upgradable group, replicate this process for each product, ensuring you use the same "value" for each.

Remember that the Exigo integration is not compatible with product kits.